Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing and using the Facility Diagnostics website (oworkhub.com), you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you must discontinue use of the site immediately. Facility Diagnostics reserves the right to modify these terms at any time. Your continued use of the site following any changes constitutes your acceptance of the revised terms.
2. Use of the Website
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict their use and enjoyment of the website. Prohibited behaviour includes:
- Harassing or causing distress or inconvenience to any person
- Transmitting obscene or offensive content or disrupting the normal flow of dialogue within the website
- Attempting to gain unauthorised access to our systems or networks
- Collecting or tracking personal information of others without consent
- Spamming, phishing, or distributing malware
- Reproducing, duplicating, copying, or selling any content for commercial purposes without explicit permission
3. Intellectual Property Rights
All content on the Facility Diagnostics website—including text, images, graphics, logos, case studies, diagnostic checklists, before-and-after photographs, and design elements—is the property of Facility Diagnostics or its content suppliers and is protected by international copyright laws. You may view and print pages for personal, non-commercial use only. Any other reproduction, distribution, transmission, or publication of content without our prior written consent is strictly prohibited.
The Facility Diagnostics name, logo, and all related marks are trademarks of Facility Diagnostics. Unauthorised use of these trademarks is prohibited.
4. User-Generated Content and Testimonials
If you submit testimonials, feedback, case study information, or any other content to Facility Diagnostics, you grant us a non-exclusive, royalty-free, perpetual licence to use, reproduce, modify, and distribute that content in any medium for promotional and operational purposes. You represent that you own or have the right to grant this licence and that the content does not violate any third-party rights.
5. Limitation of Liability
The information provided on this website is for general informational purposes only and does not constitute professional advice. While Facility Diagnostics strives to provide accurate and current information regarding commercial cleaning diagnostics, protocols, and solutions, we make no warranties or representations regarding the accuracy, completeness, or suitability of the content for your specific circumstances.
To the fullest extent permitted by law, Facility Diagnostics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the website or services, even if we have been advised of the possibility of such damages. This includes loss of profits, data, business opportunity, or reputation.
Our total liability to you for any claim arising from these terms or your use of the website shall not exceed the amount you have paid to Facility Diagnostics in the twelve months preceding the claim, or €100, whichever is greater.
6. Disclaimers
The website is provided on an "as is" and "as available" basis. Facility Diagnostics makes no warranties, express or implied, regarding the website's operation or the information, content, or materials included on the website. To the extent permitted by law, Facility Diagnostics disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Before-and-after case studies and diagnostic examples are presented for illustrative purposes. Results may vary depending on facility conditions, implementation, and adherence to recommended protocols. Facility Diagnostics does not guarantee specific outcomes or timelines for any cleaning project.
Facility Diagnostics does not warrant that the website will be uninterrupted, secure, or error-free, or that defects will be corrected. We do not warrant that the website or its servers are free from viruses or other harmful components.
7. Third-Party Links and Content
The website may contain links to third-party websites, resources, and services. Facility Diagnostics is not responsible for the availability, accuracy, or content of external websites or services. Your use of third-party websites is governed by their own terms and conditions. We do not endorse or assume responsibility for any third-party content, products, or services unless explicitly stated.
8. Confidentiality and Data Protection
Information you provide through consultation request forms, contact enquiries, or other submissions will be handled in accordance with our Privacy Policy. By submitting information, you consent to its collection and use as described in our Privacy Policy. For details on how we protect your personal data, please review our Privacy Policy.
9. Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of Italy, specifically the laws of the Lombardy region. Any disputes arising from these terms or your use of the website shall be subject to the jurisdiction of the courts of Milan, Italy. You agree to submit to the exclusive jurisdiction of these courts and waive any objection based on inconvenient forum.
10. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed. The remaining provisions shall continue in full force and effect.
11. Entire Agreement
These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Facility Diagnostics regarding your use of the website and supersede all prior negotiations, representations, and agreements, whether written or oral.
12. Changes to These Terms
Facility Diagnostics reserves the right to revise these Terms of Service at any time without notice. Changes become effective immediately upon posting to the website. Your continued use of the website following the posting of revised terms means you accept and agree to the changes. We encourage you to review these terms periodically to stay informed of any updates.
13. Contact Us
If you have questions, concerns, or wish to report a violation of these Terms of Service, please contact us: